Why choose us?

Upon entering one of our stores or picking up the phone and dialling us, you will always see, feel & hear a smile. Our key focus is to make you feel comfortable every step of the way, from making your initial enquiry, picking designs & fabrics to receiving your delivery and after purchase care. Our honest and approachable reputation as an iconic independent, family owned and operated Australian business has seen many satisfied customers return time and time again, we are helping to add value to the lives of many and giving independence, comfort, dignity and a great night’s sleep to customers of all ages that they deserve.

Customer Care

At town and country, our team of electronic bed specialists take great pride in understanding your needs, respecting your circumstances and answering all your questions, making sure your unique requirements are met through the custom design and manufacturing process of our quality constructed e-beds with matching quality e-bed mattresses. Our team have an in-depth knowledge of electric adjustable, mobility and homecare hi-lo beds and specialise in working with elderly and disability customers. They will spend the necessary time to help you make an informed decision.

Ash is our ndis specialist and can help you through the ndis process

Jenny is our upholstery specialist and will guide you through the fabric and colour selection process

Lisa is our interior design specialist and is great at creating custom designs

Design process

Our team will work with you to design a solution to meet your custom requirements from bed design all the way through to mobility support aids

  • Timber or fabric selection to match your requirements
  • Headboard and foot board heights & lengths
  • Height of the mattress from the ground
  • Storage requirements, tv ends and working around skirting board
  • Special requirements for self help poles, leg lifters, cpap machines and heart monitors
  • Mattress configuration to meet your individual needs
  • Mobility requirements – castors height and weight specification

Manufacturing process

At town and country all our manufacturing is done in-house ensuring control of the entire manufacturing process to achieve the highest quality our customers deserve

Bed frames – our experienced carpenters manufacture our bed frames using quality australian timber ready for upholstery or timber polishing.

Upholstery – we use quality australian foams & fabrics for our upholstered beds. The craftsmanship of our experienced upholsters is of the highest order

Sewing – our sewing machinist are experienced with working with all types of fabrics and make our mattress covers onsite to measure.

Mattress manufacture – we make mattresses to the configuration that best suits your needs using the very best latex or australian foam. We can make custom sizes for trucks, caravan or camper vans.

Assembly & testing – we assemble all our beds and individually test each component for fit and finish prior to packing to ensure 100% satisfaction.

Installation – we have a team of experienced installer across australia

1300 335 905